Privacy Policy

Effective Date: 4th September 2025

1. Introduction

Welcome to Plastering at Your Door ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

2. Who We Are

Plastering at Your Door provides plastering, skimming, painting, and flooring services to residential and commercial customers.

Data Controller:
Plastering at Your Door
📧 info@plasteringatyourdoor.co.uk
📍 [Insert Your Business Address]
📞 [Insert Business Phone Number]

3. Personal Data We Collect

We may collect the following types of personal data:

a) Information You Provide Directly

Name

Email address

Phone number

Home or business address

Details about requested services

Any other information you provide when contacting us

b) Automatically Collected Information

When you visit our website, we may collect:

IP address

Browser type and version

Device type

Pages visited and time spent

Cookies and similar tracking technologies

4. Legal Basis for Processing

We process your personal data lawfully under one or more of the following legal bases under the UK GDPR:

Contractual necessity – to provide you with the services you’ve requested

Legal obligation – to comply with UK law (e.g., tax, accounting)

Legitimate interests – to improve our services and website functionality

Consent – where required (e.g., for marketing communications)

5. How We Use Your Data

We use your data to:

Provide and manage services you request

Communicate with you about quotes, appointments, or service updates

Improve our website and services

Comply with legal and regulatory obligations

Send promotional emails (if you’ve opted in)

6. Sharing Your Information

We will never sell your personal data. We may share it with:

Contractors and service providers to carry out the services you’ve requested

Professional advisers (e.g. accountants, insurers, legal representatives)

Regulatory or law enforcement authorities, if legally required

All third parties are required to respect the confidentiality of your data and comply with UK data protection law.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or loss.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements.

Generally:

Service and contact details: kept for up to 6 years (for tax and business record-keeping)

Marketing preferences: kept until you opt out

9. Your Rights Under UK Law

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data (where appropriate)

Object to or restrict certain types of data processing

Withdraw consent at any time (where consent is the basis of processing)

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please email: info@plasteringatyourdoor.co.uk

You can contact the ICO via:
📍 Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
🌐 www.ico.org.uk

10. Cookies

We use cookies to improve site functionality and user experience. You will be informed of cookie use when visiting our website, and can manage cookie preferences through your browser.

For more details, please see our [Cookie Policy] (add link if available).

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: info@plasteringatyourdoor.co.uk
📞 Phone: 07719564995